How Do I Fix The Missing Label/Badge Issue On My Website ?
1. Check If DECO Has Been Enabled In Your Theme Yet
Sometimes, your created labels/badges are not showing up on your store is due to the missing of this step. So, please troubleshoot by re-checking the status in the theme editor.
Let's take a look at this video to check
2. Issues coming from the Theme
Sometimes, theme customizations or third-party apps can affect how DECO displays. This can happen with:
Custom-code themes: If you uploaded the theme, or your theme has unique code for layout or fonts, it might occasionally overlap with DECO.
Themes modified by page builders or filter apps: These apps can sometimes alter your theme's structure, which might impact DECO's integration.
Special themes: While DECO works with most themes, a few might require a small adjustment for optimal display.
â For all issues coming from the theme, our support team is happy to help. Just chat with us, and we'll quickly ensure DECO works seamlessly with your theme.
3. Some setups have been missed
If this is the case, feel free to chat with us via the live chat anytime. We'll troubleshoot to resolve the problem for you quickly!
CHAT WITH US HERE! ð
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