DECO Guidelines
  • 👋Welcome
  • Our Features
    • 🚀DECO Product Labels
    • ⛳DECO Product Badges
    • 🎯DECO Product Banners
    • 🎁DECO Trust Badges
  • Our Special Features
    • 🏆Label Bundles
    • 🌟Priority
    • ⛷️Add discounts
    • 🌏Show label on store languages
    • 🧭Countdown Timer
    • 🪁Transfer Settings
  • 🌼Show Product Review Values
  • Fundamentals
    • 📢FAQs
      • How To Create An Effective Prompt For Our AI Image Generator?
      • What Is The Recommendation For Self-Uploading Templates?
      • How Do I Fix The Missing Label/Badge Issue On My Website ?
      • How To Position Labels Anywhere On Product Images ?
      • How To Make Label/Badge Have Same Size on Any Screen/Device ?
      • How To Display DECO's Features on An Unpublished Theme?
      • Can I use the app for free?
      • What is the difference between a Label & a badge ?
      • How do I approve DECO's partner request ?
      • How can I find the collaborator code?
      • Mandatory rules for Text Label/ Text Badge/ Banner Content
      • How to remove old code left from the big update?
        • 🍂What happen after you uninstall DECO ?
  • 🪁Skyrocket Conversion Rate with DECO Banner Bars! ✨
  • 🔥Differentiate Your Brand: The Strategy For Your Success! 🪭
Powered by GitBook
On this page
  • 1. Check If DECO Has Been Enabled In Your Theme Yet
  • 2. Issues coming from the Theme
  • 3. Some setups have been missed
  1. Fundamentals
  2. FAQs

How Do I Fix The Missing Label/Badge Issue On My Website ?

PreviousWhat Is The Recommendation For Self-Uploading Templates?NextHow To Position Labels Anywhere On Product Images ?

Last updated 18 days ago

1. Check If DECO Has Been Enabled In Your Theme Yet

Sometimes, your created labels/badges are not showing up on your store is due to the missing of this step. So, please troubleshoot by re-checking the status in the theme editor.

Let's take a look at this video to check

2. Issues coming from the Theme

Sometimes, theme customizations or third-party apps can affect how DECO displays. This can happen with:

  • Custom-code themes: If you uploaded the theme, or your theme has unique code for layout or fonts, it might occasionally overlap with DECO.

  • Themes modified by page builders or filter apps: These apps can sometimes alter your theme's structure, which might impact DECO's integration.

  • Special themes: While DECO works with most themes, a few might require a small adjustment for optimal display.

⇒ For all issues coming from the theme, our support team is happy to help. Just chat with us, and we'll quickly ensure DECO works seamlessly with your theme.

3. Some setups have been missed

If this is the case, feel free to chat with us via the live chat anytime. We'll troubleshoot to resolve the problem for you quickly!

😍

📢
CHAT WITH US HERE!